In the present tough job market, recruiters receive hundreds to thousands of applications when searching for the ideal candidate for a role. Manually filtering every resume is a time-wasting process. With newer technology, employers are now using the applicant tracking system (ATS) to fast-track the screening process. The perks? It makes the filtering process a breeze. Employers can isolate top talents perfect for the role with the exact keywords and phrases.
However, the ATS systems have their downsides. Getting individuals with excellent soft skills essential for business success takes time and effort. Do resume ATS systems overlook key personality traits? This guide explains traditional ATS systems’ challenges in picking personality traits. Itāll also offer strategies for addressing the issue.
The Benefits of Soft skills in recruitment
Technical abilities are crucial drivers of the employment industry. However, studies have shown that personal attributes like interpersonal communication, leadership, and problem-solving are ingredients for success in the business world. These abilities cannot be measured by metrics but proven through previous experiences. Further examples of these soft skills include adaptability, emotional intelligence, time management, etc. The ideal candidate has a perfect blend of technical and soft skills.
Problems Traditional ATS systems face in recruitment
1. Stereotyped Keyword Approach
Traditional ATS systems are built to focus on a particular keyword, and filter resumes with such phrases. They scan through the thousands of applications for the unique keywords coinciding with the job description, technical abilities, and qualifications the recruiter desires. The downside here is that the whole focus is on keywords, and one often needs to pay more attention to soft and interpersonal skills essential for success in the business world. The reason is that soft skills are context-dependent and hard to capture on ATS, unlike technical abilities.
2. Restricted Soft Skills Information
Technical abilities, such as proficiency in Python, can be measured by qualifications and certifications. However, soft skills are more subjective and cumbersome to analyze metrically. Recruiters using ATS find it difficult to assess these soft skills because the system cannot interpret and qualify them. For example, technology cannot determine communication skills or leadership ability.
3. Favors Bias and Subjectivity
Candidates usually employ strategies to stuff their resume with industry-specific keywords to stand out. Usually, these candidates are not the best fit but may proceed through the next stage due to the stereotypic search for keywords by the ATS. The system focuses only on specific phrases and qualifications rather than an overall job assessment for the best fit. This leaves out top talents with excellent soft skills and technical abilities who may need to include the exact keywords in their resume.
4. Cannot identify candidates with cultural fit
Every business has unique cultural fit and value systems, which coincide with specific soft skills. ATS technology cannot identify candidates with solid and soft skills that coincide with the companyās value system and culture.
5. Misinterprets Context
ATS systems work like everyday technology with predefined rules and algorithms. It functions perfectly like a robot using set instructions to get stereotyped results. Although good at filtering resumes, the ATS systems need to gain the ability to understand contextual nuances of languages describing interpersonal skills. They neglect subtle cues and indicators of soft skills that candidates may include in their resumes.
Downsides of using only Traditional ATS in recruitment
The ATS’s insufficiency in tracking and identifying strong, soft skills affects recruitment. Firstly, employers have a high chance of paying attention to the ideal candidate with smooth, solid skills if their resume does not include the exact keyword matches. Consequently, employing individuals with good technical abilities and poor soft skills may result in poor team dynamics, business communication flaws, and inadequacies at work. Furthermore, creative thinking and problem-solving may dwindle when employers focus only on technical skills without considering soft skills.
Potential solutions to solve the divide between hard and soft skills
1. Use professional resume templates
Creating a compelling resume that beats the ATS system and coincides with the companyās cultural fit and soft skills is a winning strategy for securing the job. One good way is to use CVwizardās resume templates, a proficient tool to help job seekers highlight their unique interpersonal skills and include powerful phrases for the ATS system.
2. Supplement with personality tests
For recruiters, an intelligent way to bridge the gap between hard and soft skills problems by ATS is to supplement the recruitment process with personality tests. Ensure the tests are specific and can analyze the essential interpersonal skills and behavioral preferences in the workplace.
3. Employ AI and Natural Language Processing (NLP)
Aside from ATS, newer technologies like natural language processing (NLP) and artificial intelligence (AI) can improve the search for the perfect blend of hard and soft skills. They possess the ability to assess resume content for contextual cues and phrases that show strong interpersonal skills.
AI-powered talent assessment platforms remove the complex and time-wasting stress of recruitment. With such robust technology, employers can be confident of securing the ideal candidate through high-quality custom assessments and data-driven solutions.
4. Conduct specific interviews
After the ATS systems have filtered out the ideal candidates using industry-specific keywords, ensure the conduct of structured interviews to assess interpersonal proficiency. Employ behavior-based tests to screen the candidates for previous work experience, indicating solid or weak soft skills.
Conclusion
Ultimately, the traditional ATS system accelerates recruitment by finding resumes with specific keywords relevant to the job description. However, technology has its downsides, such as neglecting soft skills, which are also crucial for success in the workplace. After learning about the challenges this brings to the overall recruitment process, itās essential to supplement the screening with further tests, behavior-based assessments, interviews, and advanced technology like natural processing language.