Who holds responsibility for candidate data on Testlify’s platform?
Each Testlify client who administers an assessment owns the data of all candidates who have taken the assessment. The client is responsible for updating and deleting candidate data upon request. Testlify offers necessary support to clients to fulfill such requests, such as customer support or product features.
What are the available data portability tools provided by Testlify, and who can access them?
The data accessibility of Testlify’s import and export tools varies for each subscription. However, the super admin of each plan can export all candidate data from the Testlify dashboard. If required, super admins can request self-service export functionality that aligns with their organization’s policies. Testlify also offers Integrations APIs that allow eligible customers to use third-party applications to export, retain, or archive candidate data.
How can one access Testlify’s audit logs?
Testlify maintains logs of all state-changing actions for troubleshooting and security purposes. The super admin of a client account can view the audit logs from their dashboard. For any further audit log processing requests, individuals should contact Testlify’s customer support.
In what way does Testlify utilize information to improve its services?
Testlify analyzes disassociated and aggregated customer data and other information to identify patterns that can help improve clients’ experiences. For instance, Testlify can expand its test library based on popular skills requested by clients or prioritize its test library based on test usage information.
