Customer support is the help you offer your clients both when they purchase and utilize your items or administrations that assist them with having a simple, pleasant involvement in your image. Be that as it may, Customer support is more than taking care of a client’s concerns and closing deals. Today, Customer support implies conveying proactive and prompt help to clients whenever on their preferred channel telephone, email, message, visit, and the sky is the limit from there.
CUSTOMER SUPPORT is essential to the point that it is currently viewed as an essential capability for associations across enterprises. 3/4 of specialists say their organization sees them as customer supporters and brand ambassadors.
- Taking Responsibility
- Active Listening
- Customer support Executives
- Customer support associates
- Team Leader
- Customer Service Analysts
- Customer Experience Associate
The test is created by a subject-matter expert
Testlify’s skill tests are designed by experienced SMEs (subject matter experts). We evaluate these experts based on specific metrics such as expertise, capability, and their market reputation. Prior to being published, each skill test is peer-reviewed by other experts and then calibrated based on insights derived from a significant number of test-takers who are well-versed in that skill area. Our inherent feedback systems and built-in algorithms enable our SMEs to refine our tests continually.
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