Skilled customer service representatives are invaluable to the success of any business. Employees who handle customers’ needs and questions skillfully help to drive up revenue and improve an organization’s reputation. When people are happy with how they are treated, they are more likely to recommend your organization and stay loyal to it.
- Customer Satisfaction
- Understanding Customer Inquires
- Customer Service Executive
The test is created by a subject-matter expert
Testlify’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test-takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.
Frequently Asked Questions
Want to know more about Testlify test assessments? Here are answers to the most commonly asked questions about our tests.