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Salesforce Administrator Test

Back to Library

Type

Role Specific Skills

Time

10 minutes

Level

Medium

Questions

12

About the Test

A Salesforce Admin assessment typically consists of questions or tasks that test the candidate’s knowledge of the platform, including its features, functions, and practices for managers.

Salesforce Admin is a professional responsible for managing and maintaining a company’s Salesforce platform, a popular customer relationship management (CRM) system. A Salesforce Admin is typically accountable for configuring the platform to meet the company’s specific needs, managing user accounts and permissions, and providing training and support to users.

They may also be involved in developing and implementing new features and functions on the platform. They may work closely with other departments within the company to ensure that the Salesforce platform is being used effectively to support their business needs. Salesforce Admins are typically knowledgeable about the features and functions of the Salesforce platform and have experience managing and maintaining CRM systems.

Salesforce administrators exercise their essential role through their in-depth knowledge of the management and administration of a Salesforce organization. They are individuals who, without using a line of code, make it possible for you to use the arsenal of functionalities that Salesforce has developed for you. Salesforce administrators interact directly with stakeholders to define requirements, customize the platform, and allow users to take full advantage of it.

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Skills Measured

  • Data Security
  • Lightning App Builder
  • Data Modeling
  • Workflow / Process Automation

Roles

  • Salesforce Consultant
  • Salesforce Sales Cloud Developer
  • Salesforce Administrator
  • Salesforce Business Analyst
  • Salesforce Developer
  • Salesforce Functional Consultant
  • Salesforce Platform Manager
  • Salesforce Solution Architect
  • Salesforce Technical Architect
  • Salesforce Project Manager

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Customer Satisfaction

Testlify helps you identify the best talent from anywhere in the world, with a seamless experience that candidates and hiring teams love every step of the way.

1

Data Security

In the context of Salesforce admin, data security refers to the measures and practices put in place to protect the sensitive and confidential data stored within a company’s Salesforce platform. This can include encrypting data to prevent unauthorized access, implementing access controls to restrict access to sensitive data, and regularly backing up data to protect against data loss. A Salesforce Admin is typically responsible for managing and implementing these data security measures, monitoring the platform for potential security threats, and taking appropriate action to address them. Ensuring data security within a Salesforce platform is essential for protecting the company’s sensitive information and maintaining the trust of its customers.

2

Lightning App Builder

Lightning App Builder is a feature within the Salesforce platform that allows Salesforce Admins and other users to create custom applications, or “apps,” tailored to their organization’s specific needs. The Lightning App Builder provides a drag-and-drop interface that allows users to create and customize their apps without needing to write any code. The Lightning App Builder includes a range of pre-built components that users can add to their apps, such as data tables, graphs, and form fields, and allows users to customize the appearance and behavior of their apps to create a unique user experience. As a Salesforce Admin, you may be responsible for managing and maintaining the Lightning App Builder and providing training and support to other users who want to create custom apps.

3

Data Modeling

Data modeling in Salesforce admin refers to designing and organizing the data within a company’s Salesforce platform in a way that is efficient, effective, and consistent. This typically involves defining the relationships between different data objects, such as accounts, contacts, and opportunities, and specifying the rules and constraints that govern how the data can be used and accessed. A well-designed data model can help ensure that the data within a Salesforce platform is accurate, organized, and easy to use and can also support the various business processes and functions that rely on the data. As a Salesforce Admin, you may be responsible for managing and maintaining the data model within your company’s Salesforce platform and ensuring that it continues to support the changing needs of the business.

4

Workflow / Process Automation

Workflow or process automation in Salesforce admin refers to the use of the Salesforce platform to automate and streamline business processes and workflows. This can include creating rules and triggers that automatically update or manipulate data based on certain conditions and creating custom processes and flows that guide users through a series of steps to complete a specific task or goal. Workflow automation can help improve the efficiency and accuracy of business processes and reduce the amount of manual work required to complete tasks within the Salesforce platform. As a Salesforce Admin, you may be responsible for managing and maintaining the workflow automation features within the Salesforce platform and working with other users to identify automation opportunities and implement automated processes.

The test is created by a subject-matter expert

Testlify’s skill tests are designed by experienced SMEs (subject matter experts). We evaluate these experts based on specific metrics such as expertise, capability, and their market reputation. Prior to being published, each skill test is peer-reviewed by other experts and then calibrated based on insights derived from a significant number of test-takers who are well-versed in that skill area. Our inherent feedback systems and built-in algorithms enable our SMEs to refine our tests continually.

View sample score cards

Top five hard skills interview questions for Salesforce Administrator

1. Can you describe your experience with managing user access and security settings in Salesforce?
Why this Matters?

As a Salesforce Admin, it’s critical to have a strong understanding of user access and security settings. This question assesses the candidate’s ability to set up and manage user roles, profiles, and permissions to ensure the security of data and information within Salesforce.

What to listen for?

Listen for the candidate’s experience with managing user roles and permissions, setting up field-level security, and ensuring data integrity within Salesforce. The candidate should also be able to describe how they manage security risks and comply with industry standards such as GDPR and CCPA.

2. Can you describe your experience with customizing and configuring Salesforce objects, fields, and workflows?
Why this Matters?

As a Salesforce Admin, it’s essential to have a strong understanding of customizing and configuring Salesforce to meet the needs of the organization. This question assesses the candidate’s ability to customize and configure Salesforce objects, fields, and workflows to meet the specific needs of the organization.

What to listen for?

Listen for the candidate’s experience with customizing and configuring Salesforce objects, fields, and workflows, including experience with creating custom objects, fields, and validation rules. The candidate should also be able to describe how they automate business processes and set up workflows to streamline operations.

3. Can you describe your experience with integrating Salesforce with external systems?
Why this Matters?

Salesforce is often integrated with other systems to streamline business processes and increase productivity. This question assesses the candidate’s ability to integrate Salesforce with external systems, such as marketing automation platforms and financial systems.

What to listen for?

Listen for the candidate’s experience with integrating Salesforce with external systems, including experience with APIs, middleware, and third-party integrations. The candidate should also be able to describe how they manage data synchronization and troubleshoot integration issues.

4. Can you describe your experience with creating and managing reports and dashboards in Salesforce?
Why this Matters?

As a Salesforce Admin, it’s essential to have a strong understanding of how to create and manage reports and dashboards to provide stakeholders with critical insights into the performance of the organization. This question assesses the candidate’s ability to create and manage reports and dashboards in Salesforce.

What to listen for?

Listen for the candidate’s experience with creating and managing reports and dashboards, including experience with customizing report types, filtering data, and scheduling reports. The candidate should also be able to describe how they use dashboards to provide real-time visibility into key metrics and drive data-driven decision-making.

5. Can you describe your experience with Salesforce automation and development tools such as Process Builder, Flow, and Apex?
Why this Matters?

Salesforce automation and development tools are essential for automating business processes, streamlining operations, and extending the functionality of Salesforce. This question assesses the candidate’s ability to work with Salesforce automation and development tools such as Process Builder, Flow, and Apex.

What to listen for?

Listen for the candidate’s experience with Salesforce automation and development tools such as Process Builder, Flow, and Apex, including experience with developing custom code and triggers. The candidate should also be able to describe how they use these tools to automate business processes, extend Salesforce functionality, and drive productivity.

Frequently Asked Questions for Salesforce Admin

A Salesforce Admin assessment is a type of assessment or test designed to evaluate a person’s knowledge and skills in managing and maintaining a company’s Salesforce platform. This assessment may be used as part of the hiring process to identify candidates with the necessary knowledge and experience to manage a Salesforce platform effectively.

This test assesses a candidate’s ability to drive lead generation, facilitate communication, and control the sales process regarding the salesforce sales cloud test. This test helps identify candidates with experience in salesforce cloud services.

  • Salesforce Consultant
  • Salesforce Sales Cloud Developer
  • Salesforce Administrator
  • Salesforce Business Analyst
  • Salesforce Developer
  • Salesforce Functional Consultant
  • Salesforce Platform Manager
  • Salesforce Solution Architect
  • Salesforce Technical Architect
  • Salesforce Project Manager

  • Data Security
  • Lightning App Builder
  • Data Modeling
  • Workflow / Process Automation

Salesforce Admin is a professional responsible for managing and maintaining a company’s Salesforce platform, a popular customer relationship management (CRM) system. Some of the key responsibilities of a Salesforce Admin include configuring the Salesforce platform to meet the specific needs of the company, managing user accounts and permissions, and providing training and support to users.

Frequently Asked Questions (FAQs)

Want to know more about Testlify? Here are answers to the most commonly asked questions about our company.

These are ready-made tests, existing in our test library, created by subject matter experts. We have 200+ such skills tests covering various skills from programming skills to DevOps, including Aptitude and Personality testing.

You can go to the ‘Test Library’ tab and search for tests from the Job Role or Test Type drop-down menu.

Currently, we do not offer any sample tests. However, when you select a test, there would be a few practice questions before the start of the actual test, which would give you a fair idea of how the entire test would look.

Our tests typically take between 25-30 minutes to complete.

In case you need to test for a unique skill-set or specialized experience, you can add your own questions and customize the test to suit your requirements.

We’ve put a lot of effort into ensuring a conducive test environment. A stable internet connection, an internet browser with cookies and Java-Script enabled is all that is required!
However, for a smooth test-taking process, we recommend the following browsers:
– Google Chrome
– Internet Expl
– Mozilla Firefox

Yes, our tests are compatible with almost all modern mobile devices (including tablets) that have a webcam installed.

Yes, our tests are EEOC (Equal Employment Opportunity Commission) compliant and are whetted by subject matter experts, thus having high reliability (test consistency) and validity (accuracy of the test).

Yes! We integrate with popular recruiting tools such as Greenhouse, Lever, GoodTime, and many more.

We are GDPR compliant and take data security very seriously. You have complete ownership of your data. All your data is safe and secure, and we do not expose it to any third party.

Testlify is an excellent tool for assessing candidates’ soft and hard skills. The founder and customer success team were helpful during onboarding and demonstrated a commitment to continuously improving the platform.
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A must-have tool in any HR department! Well thought out a comprehensive platform that shortens the candidate selection time significantly.
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CEO at PowerLinx
With Testlify, we were able to optimize our initial screening process by upwards of 75%.
We saved a tremendous amount
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President, Arch Advisory Group
Testlify has revolutionized our hiring process by streamlining the screening stage. It has saved us countless hours by allowing us to shortlist the right candidates.
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