Organizations that enjoy sustained success in business must equip their personnel with effective negotiation and relationship-building skills.
Candidates taking this test will need to control and drive conversations during negotiations, secure objectives, influence conversations toward desired outcomes, leverage the psychology of counterparties in a positive and skillful manner, deal constructively with emotions that can creep into negotiations (such as frustration, stress, anger, irritation, and fear), and evaluate their responses to different scenarios.
This test measures candidates’ ability to negotiate mutual gains by using a win-win approach with an emphasis on interests and not positions, separating the person from the problem, creating options for mutual gain, and insisting on objective criteria.
- The ability to control and drive the discussion
- The ability to influence
- The ability to leverage the psychology of the counterparty
- The ability to use emotional intelligence
- Negotiation with Customers
- Negotiation with Suppliers
- Negotiation with Business Partners
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