ITSM stands for IT service management, in which IT teams manage the end-to-end delivery of service in IT to customers. This consists of all the activities and processes to design, deliver, create and support IT services. The nucleus concept of it ITSM believes that it should be brought as a service.
This web services test measures candidates’ ability to manage different concepts of ITSM, including problem management, incident management, change management, and asset management. This test will help you identify individuals with prior knowledge and experience in ITSM.
- Problem Management
- Incident Management
- Change Management
- Asset Management
- Senior ITSM Consultant
- Junior ITSM Consultant
- ITSM Assistant Manager
- ITSM Account Service Specialist
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