Social Currency
Social currency refers to the value gained from social connections and relationships in the workplace, impacting employee engagement and job satisfaction.
What is social currency?
Social Currency is a powerful talent attraction and retention force that HR can deliberately build.

In social networks and on social media, social currency is vital for visibility and influence. Both individuals and brands can strategically build and leverage their these currency to strengthen their presence, extend their reach, and enhance their ability to shape perceptions within their social spheres.
How can social currency be measured or tracked within an organization?
Social currency within an organization can be measured by evaluating an employee’s reputation, connections, and overall impact on company performance. While it can be challenging to quantify, there are several effective methods to track social currency: HBR’s social currency and brand research
- Surveys: Organization-wide surveys can help gauge how employees perceive their colleagues’ reputation, influence, and value within the company. These surveys offer insight into how well-connected and respected individuals are among their peers.
- Employee feedback: Regular feedback from managers and coworkers provides valuable information about an employee’s reputation, skills, and connections within the organization. This can be part of performance reviews or more informal peer feedback sessions.
- Network analysis: Specialized tools can map out an employee’s relationships within the company, revealing who they interact with the most, how information flows, and the strength of their internal network. This helps visualize their influence and reach.
- Performance metrics: An employee’s social currency can also be linked to their tangible contributions to the company, such as driving sales, improving efficiency, or solving complex challenges. High-impact performance often indicates strong social currency.
- Social media analytics: Social media analytics tools can track an employee’s external influence by analyzing their reach, engagement, and interactions on professional platforms like LinkedIn. This can offer insight into how they represent the company outside of internal networks.
It’s important to remember that measuring social currency can be tricky, as it often relies on perceptions, relationships, and influence:factors that aren’t always visible or easy to quantify. However, by combining qualitative feedback with quantitative data, organizations can gain a clearer picture of how employees’ social capital contributes to overall success.
How does social currency impact employee engagement?
Social currency plays a crucial role in developing employee engagement by creating a sense of belonging, inclusion, and community within the workplace. When employees feel connected to their colleagues and supervisors, they are more likely to be invested in their work and committed to the organization’s success.
Strong relationships in the workplace can inspire employees to go beyond their basic job duties, driven by motivation and mutual support.
Additionally, employees with strong social ties are more likely to receive guidance, advice, and assistance when needed, enhancing their overall job satisfaction.
Ultimately, social currency helps cultivate a positive, collaborative work environment, which is a key factor in boosting employee engagement and retention. SHRM’s employer brand guidance
Employer social currency : the pride employees feel in their organization : is a powerful talent attraction and retention force that HR can deliberately build. Using pre-employment assessments alongside a structured hiring plan drives results. Strong talent acquisition focused on skills-based hiring improves outcomes.
Frequently asked questions
Social currency in an HR and employer brand context refers to the value and prestige associated with working for a particular organization : the degree to which employees feel proud to say where they work, and the social status or credibility that employment at that organization confers. Organizations with high employer social currency attract talent partly because candidates want to be associated with them, not just for compensation.
Related terms
Employee-Driven Idea System
An employee-driven idea system is a system or process where employees are encouraged to share their ideas and suggestions for improving the organization.
Employer Branding
Employer branding creates and manages an organization’s reputation and perception as an employer. It is how an organization positions itself as an employer of choice and is closely linked to its overall branding and reputation.
Employer Value proposition
An Employer Value Proposition (EVP) is a statement that describes the unique value and benefits that an organization offers to its employees.
Employer brand
An employer brand is the reputation and perception of an organization as an employer. It is how an organization is perceived by current and potential employees and is closely linked to its overall brand and reputation.
Employer of record (EOR)
An Employer of Record (usually just called an EOR) is a third-party company that legally employs workers on your behalf in countries where you don’t have your own entity. What is an Employer of record (EOR)? Picture this. You have found the perfect senior developer in Portugal. She’s ready to start next month. But your…
Employment Agency
An Employment Agency is a company that helps job seekers find employment and helps employers find qualified candidates for job openings.
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