Microsoft 365 Test

Why this matters?

User account and license management is a critical aspect of Office 365 administration, and understanding how to configure and manage user accounts is essential for efficient and secure user access.

What to listen for?

Listen for the candidate to provide a clear and concise explanation of the process for configuring and managing Office 365 user accounts and licenses, including steps such as assigning licenses, resetting passwords, and managing user roles and permissions. The candidate should also be able to describe the key considerations for managing user access and permissions, such as configuring multi-factor authentication, setting up conditional access policies, and managing external user access.

Why this matters?

SharePoint Online is a powerful collaboration and document management tool within Office 365, and understanding how to configure and manage sites and libraries is essential for efficient and effective collaboration and document management.

What to listen for?

Listen for the candidate to provide a clear and concise explanation of the process for configuring and managing SharePoint Online sites and libraries, including steps such as creating and configuring site collections, setting up document libraries and lists, and configuring content types and metadata. The candidate should also be able to describe the key considerations for managing content and permissions, such as configuring versioning and approval workflows, managing user and group permissions, and setting up compliance policies.

Why this matters?

Mobile device management is an increasingly important aspect of Office 365 administration, and understanding how to use Intune to manage devices and applications is essential for secure and efficient mobile access.

What to listen for?

Listen for the candidate to provide a clear and concise explanation of the process for using Intune to manage mobile devices and applications, including steps such as enrolling devices, configuring policies and profiles, and deploying applications. The candidate should also be able to describe the key considerations for mobile device security and management, such as configuring device compliance policies, managing app permissions, and securing device data with encryption and wipe capabilities.

Why this matters?

Microsoft Teams is a powerful collaboration and communication tool within Office 365, and understanding how to configure and manage Teams is essential for efficient and effective team collaboration.

What to listen for?

Listen for the candidate to provide a clear and concise explanation of the process for configuring and managing Teams, including steps such as creating and configuring Teams and channels, managing user access and permissions, and setting up guest access. The candidate should also be able to describe the key considerations for managing Teams access and permissions, such as configuring guest access policies, managing external sharing settings, and setting up compliance and retention policies.

Why this matters?

Troubleshooting is an essential skill for any Office 365 administrator, and understanding how to diagnose and resolve common issues is critical for maintaining a reliable and efficient Office 365 environment.

What to listen for?

Listen for the candidate to describe the common issues that arise in Office 365, and be able to provide a clear and concise explanation of the troubleshooting process. The candidate should also be able to describe the best practices for troubleshooting.