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HR Glossary

Retaliation

Retaliation refers to any adverse action taken against an individual for engaging in protected activity, such as reporting misconduct or opposing illegal practices. It is illegal and can have severe consequences for both the individual and the organization.

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What is retaliation?

Retaliation is independently illegal under Title VII, the ADEA, the ADA, FMLA, FLSA, OSHA, and other statutes : regardless of whether the underlying complaint was ultimately valid.

Image showing the meaning of workplace retaliation
Image showing the meaning of workplace retaliation

Types of retaliation

There are many different types of Retaliation that can occur in the workplace. Some examples include:

  1. Termination or Demotion: An employee who has reported misconduct may be fired or demoted as a form of retaliation.
  2. Harassment: An employee may be subject to harassment or bullying from colleagues or superiors after making a complaint.
  3. Denial of Promotions or Raises: An employee may be passed over for promotions or denied raises as a form of retaliation.
  4. Change of Job Duties or Schedule: An employee’s job duties or schedule may be changed in a way that is detrimental to their career development or job satisfaction.
  5. Blacklisting: An employee may be blacklisted from future job opportunities within their industry as a form of retaliation.
  6. Isolation: An employee may be excluded from team meetings, projects or any other work-related activities as a form of retaliation.

What are the causes and consequences of retaliation?

The causes of Retaliation can be varied and can stem from different motivations. Some common causes of retaliation include: HBR’s workplace retaliation research

  1. Fear of Exposure: An organization or individual may retaliate against an employee to prevent further investigation of misconduct or to cover up wrongdoing.
  2. Power Imbalances: Retaliation can be used as a way to assert power over an employee and to silence them.
  3. Personal Grudges: An individual may retaliate against an employee for personal reasons, such as a perceived slight or disagreement.
  4. Lack of Understanding: Some managers or supervisors may not understand the legal or ethical implications of retaliation and may engage in it unintentionally.

The consequences of retaliation can be severe, both for the individual who is targeted and for the organization as a whole. Some potential consequences include:

  1. Legal Liability: Organizations can face significant legal and financial costs if they are found to have engaged in retaliation.
  2. Damage to Reputation: Retaliation can damage an organization’s reputation and make it difficult to attract and retain top talent.
  3. Decreased Productivity: A culture of retaliation can lead to decreased productivity as employees become fearful of speaking out or making complaints.
  4. High Employee Turnover: Retaliation can lead to high employee turnover as employees leave the organization to escape retaliation.
  5. Lack of Trust and Collaboration: Retaliation can create an environment of fear and mistrust, making it difficult for employees to collaborate and work effectively together.

What are some strategies to overcome retaliation?

Overcoming Retaliation in the workplace can be a challenging task, but there are steps that can be taken to address and prevent it. Some strategies include: SHRM’s anti-retaliation guidance

  1. Establishing and Enforcing Clear Policies: Organizations should have clear policies in place that prohibit retaliation and provide a process for employees to report retaliation.
  2. Encouraging a Culture of Openness and Transparency: Organizations should foster a culture in which employees feel comfortable speaking out about misconduct and concerns without fear of retaliation.
  3. Providing Training and Education: Organizations should provide training and education to managers and employees on the legal and ethical implications of retaliation, as well as best practices for preventing it.
  4. Conducting Independent Investigations: Organizations should conduct independent investigations into complaints of retaliation to ensure that they are thoroughly and objectively investigated.
  5. Hold Accountable: Those who engage in retaliation should be held accountable for their actions through appropriate disciplinary measures.
  6. Support Victims: Organizations should provide support to employees who have been targeted by retaliation, such as counseling and career development assistance.
  7. Review and Improve: Organizations should regularly review and improve their policies and procedures to ensure that they effectively prevent retaliation.

Robust anti-retaliation policies and training are among the most critical employment law compliance investments HR can make. Using pre-employment assessments alongside a structured hiring plan drives results. Strong talent acquisition focused on skills-based hiring improves outcomes.

Frequently asked questions

Workplace retaliation is an adverse action taken by an employer against an employee because the employee engaged in legally protected activity : such as filing a discrimination complaint, reporting safety violations, participating in an investigation, or taking FMLA leave. Retaliation is independently illegal under Title VII, the ADEA, the ADA, FMLA, FLSA, OSHA, and other statutes : regardless of whether the underlying complaint was ultimately valid.

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