Frequently Asked Questions for Salesforce CRM
A Salesforce CRM assessment is a test that measures a person’s skills and knowledge in using the Salesforce CRM platform. It typically includes questions or tasks that require the use of various features and functions of Salesforce CRM, such as managing and tracking leads, accounts, and opportunities, using collaboration and marketing automation tools, and managing customer service inquiries.
The Candidate has basic Knowledge of Salesforce offers innovative, cloud-based CRM that’s scalable and customizable, and will be able to qualify for the Assessment.
- CRM Business Analyst
- Salesforce Developer
- Salesforce Administrator
- Data Modeling & Management
- Manage Opportunities
- Process Automation & Logic
- Salesforce Lightning
- Managing and tracking leads, accounts, and opportunities: This includes creating and updating records for potential sales, tracking the progress of each opportunity, and forecasting future sales.
- Collaborating with other teams: Salesforce CRM includes a range of tools and features for enabling collaboration between different teams, such as sales, customer service, and marketing. This might involve sharing and discussing information and data, or working on projects together.