How CHG Healthcare standardized skills-based hiring for staffing roles with Testlify

CHG Healthcare is one of the largest healthcare-staffing companies in the US, connecting hospitals and clinics with physicians, nurses, and allied professionals through locum tenens and permanent placement. Its 2025 State of Locums report showed health systems leaning on locum staffing to cover a national physician shortage, and in early 2026 the company closed its RNnetwork travel-nurse division to concentrate on locum and allied staffing.

A staffing business hiring at the speed of a physician shortage

Growth like that puts pressure on the teams that hire the sales consultants and sourcing coordinators who keep placements moving. CHG was screening those candidates on an outside assessment platform. It worked, but it could not give recruiters one consistent, on-brand way to test skills across roles, and every candidate landed on a third-party tool rather than something that felt like CHG.

One screening standard, built into CHG's own brand and its ATS

Rather than swap one generic testing tool for another, CHG rebuilt screening as its own program on Testlify. Every candidate now tests inside a CHG-branded white-label portal on the company's own domain, so the experience reads as CHG, not a vendor. Recruiters started with a Sales Consultant Office Productivity assessment that pairs MS Office skills with simulation questions, then built custom libraries of their own, including MS Excel Basics, MS Word Basic, and a Hospital Privileging Coordinator test aimed at a role specific to healthcare-staffing operations.

The platform is wired into Workday, the ATS CHG's talent and systems teams already run, so results flow back into the hiring workflow instead of living in a separate tool. Candidates are tested across six formats, from MS Excel and MS Word tasks to video answers and AI-scored video, with more than 2,300 question attempts logged so far.

A repeatable bar recruiters trust, with room to grow

The payoff is consistency. Recruiters screen every applicant against the same objective bar before a conversation happens, and they can stand up a new role in hours by reusing the assessments they have already built. In the last cycle CHG invited 385 candidates, up 26% year over year, and 271 of them completed their assessments, a 70% completion rate that shows candidates are willing to finish a test that feels like part of CHG's own hiring process.

Adoption has spread past the initial rollout: 12 people are now working in a plan licensed for 10 seats, and the account's assessment credits are on pace to run out before renewal, both signs the team is leaning on Testlify more, not less. CHG added white-label branding and the Workday integration on top of the core platform, and the next step is extending the same standard to more of the staffing roles it hires for.