How World Connection standardized bilingual screening across client programs

One screening framework for every client program

Every client program at World Connection has different hiring requirements. Some prioritize English proficiency, others focus on typing speed, computer knowledge, personality, or client-specific product knowledge. Building new assessments for every engagement slowed recruiters down and made it difficult to evaluate candidates consistently across teams. To solve this, World Connection built a reusable screening framework in Testlify using 19 custom test libraries. Recruiters can now assemble client-specific assessments from the same proven building blocks, maintaining one consistent hiring standard while adapting to each client's needs.

Assessments built around the role

Rather than relying on resumes and interviews alone, World Connection evaluates candidates through structured assessments built across 12 question formats, including typing tests, written responses, video interviews, Video AI, and knowledge-based questions. The assessments support both English and Spanish, allowing recruiters to evaluate communication skills, technical ability, and role readiness in the language candidates will use on the job. Label-based and country-wise analytics also provide visibility into hiring performance across different client programs and recruiting regions.

A repeatable process that scales

What started as a way to standardize bilingual hiring has become a reusable screening process across the business. World Connection has built 19 custom test libraries, launched assessments for 12 client programs, and screened 247 candidates with a 79% completion rate. Instead of creating new assessments for every client, recruiters can launch standardized screening workflows faster while maintaining a consistent evaluation process across every program.