How Navan standardized global travel hiring with Testlify

Navan is a corporate travel and expense platform serving businesses worldwide. As the company expanded globally and integrated Reed & Mackay into its operations, it needed a consistent way to hire travel consultants, operations teams, and managers across APAC, EMEA, and North America.

Assessments built around the role

Travel roles require more than experience on a resume. Candidates need strong English communication skills and practical knowledge of industry systems such as Amadeus, Sabre, and Galileo. To standardize hiring, Navan built its own assessment framework in Testlify using 74 company-owned assessment libraries. The program measures English proficiency through a custom CEFR-based assessment alongside travel systems, supplier knowledge, geography, and role-specific expertise.

Recruiters can combine these reusable libraries to create assessments for different roles without building new tests from scratch. Assessment results flow directly into Greenhouse, allowing hiring teams to evaluate candidates within their existing recruitment workflow.

Consistent hiring across brands and regions

Today, Navan uses the same assessment framework across its global hiring teams. More than 2,700 candidates have been invited to complete assessments, with 1,886 completions and over 156,000 responses collected across 10 question formats. Twelve published assessments now support hiring for travel consultants, operations teams, and management roles across multiple regions and both Navan and Reed & Mackay.

By standardizing language proficiency and travel-specific skills assessment, Navan gives hiring teams a consistent, objective way to evaluate candidates regardless of role, recruiter, or location.