How Eleserv delivered 1,000+ candidate assessments with near-zero technical errors

Details

Eleserv Talent Solutions is a business consulting and services company specializing in hiring and talent development. As part of its client engagements, Eleserv conducts pre-employment assessments across a wide range of roles, industries, and hiring benchmarks.

The challenge was flexibility and reliability. The assessment vendors Eleserv had used previously were not configurable enough to adapt to each client’s requirements, and candidates frequently encountered technical issues during testing. These interruptions led to re-invitations, increased recruiter workload, and a poor candidate experience, often creating friction before the hiring process had even properly begun.

Why they switched

Eleserv evaluated Testlify against three key requirements: pricing that worked for its consulting-led business model, a flexible assessment library that could be tailored to different client needs, and a reliable candidate experience.

Testlify delivered on all three. The platform enabled Eleserv to create client-specific assessments without rebuilding tests from scratch while providing a stable testing environment that reduced candidate friction. The onboarding process was smooth, earning a 4 out of 5 rating from Ethan, and since implementation, Eleserv has used Testlify to screen more than 1,000 candidates across its client engagements.

The result

Technical issues that previously disrupted assessments have been virtually eliminated. With a more reliable and configurable platform in place, Eleserv can confidently offer pre-employment testing as part of its hiring solutions.

Instead of managing multiple assessment vendors with varying capabilities, the team now relies on a single platform that provides the flexibility, coverage, and consistency needed to support a diverse client base. The result is less administrative overhead for recruiters, a smoother experience for candidates, and a more dependable assessment process for clients.