IT Administrator job description template

This IT administrator job description template is free to customize and ready to post on job boards and your careers page. Edit the details to match your tools and team, then check applicants' hands-on skills with a system administrator test before the first interview.

IT Administrator job summary

We are looking for an IT Administrator to keep [Company name]'s servers, networks, devices and business software secure, available and up to date. The IT Administrator manages user accounts and access, resolves technical issues for employees and plans upgrades as the company grows. This role reports to the IT Manager or Head of IT.

IT Administrator roles and responsibilities

• Install, configure and maintain servers, operating systems, network equipment and business applications.
• Manage user accounts, permissions and access controls in Active Directory, Microsoft Entra ID or Google Workspace.
• Set up laptops, phones and accounts for new hires, and remove access on the day an employee leaves.
• Monitor system performance, uptime and logs, and fix problems before they disrupt work.
• Apply patches, software updates and security settings on schedule across all devices.
• Run regular data backups, test restores and keep the disaster recovery plan current.
• Enforce IT security policies, manage firewalls, VPN and antivirus tools, and respond to security alerts.
• Resolve hardware, software and network tickets from employees within agreed service levels.
• Keep accurate records of IT assets, software licenses, system configurations and procedures.
• Work with vendors to buy equipment and services, and recommend upgrades that fit the IT budget.

IT Administrator job requirements and qualifications

• Bachelor's degree in computer science, information technology or a related field, or equivalent hands-on experience.
• 2+ years of experience in IT administration, systems administration or IT support.
• Working knowledge of Windows, macOS and Linux, plus Windows Server and Active Directory.
• Experience administering Microsoft 365 or Google Workspace and at least one cloud platform, such as Azure or AWS.
• Solid networking fundamentals, including TCP/IP, DNS, DHCP, VPN and firewall setup.
• Familiarity with virtualization (VMware or Hyper-V), backup tools and endpoint management software.
• Certifications such as CompTIA A+, Network+ or Security+, or a Microsoft administrator certification, are a plus.
• Clear communication skills and the patience to explain technical fixes to non-technical colleagues.

IT Administrator job benefits

• Competitive salary and performance-based bonuses at [Company name].
• Health, dental and vision insurance.
• Paid time off and company holidays.
• A yearly budget for certifications, training courses and conferences.
• Hybrid or remote work options where the role allows.
• Up-to-date equipment and a home office allowance.