Salesforce is a CRM system that’s used by millions of users throughout the world. Salesforce CRM, one of the most comprehensive, innovative, and easily-customizable solutions on the market, helps organizations ease their operations and processes while allowing employees to focus on what matters most: growing their business and customer base.
The Salesforce CRM exam consists of three parts: leads, accounts, and contacts. The test assesses candidates’ abilities to use the software across three crucial areas: lead management, account management, and contact management. It covers Sales-related objects such as Leads, Accounts, Contacts, and Opportunities, as well as associated elements linked.
Candidates who score high on this test have the knowledge and ability to use Salesforce to help run a company’s sales or account management process. They have the skills and experience to quickly adapt to a company’s unique sales or account management process, or to help you set up and improve your sales and account management processes.
- Managing accounts & contacts
- Managing leads
- Sales Rep
- Sales Manager
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