An email has become the principal mode of communication in business for internal communications with coworkers and external communications with consumers, vendors, partners, investors, and others. Email etiquette is critical to the success of teams and transactions; effective email management can improve productivity while boosting project speed.
The Microsoft Outlook test assesses candidates’ fundamental email capabilities and etiquette for appropriate conversations. It examines whether you can use Microsoft Outlook effectively and use online meetings and appointments to manage your workflow and collaborate with others.
The Email-Writing Ability Test will help you find individuals who can properly use email in daily professional situations and compose emails appropriate for the scenario, the recipient, and the desired outcome. These individuals may use Microsoft Outlook’s key features and functions to improve email processings and maintain best practices when interacting with others via email. The second section of the exam tests candidates’ ability to use Excel and Word in various scenarios. These tools will be essential for most teams utilizing the Microsoft Office platform at their core business operations.
- Email Writing
- Customer Service Executive
- Managerial Assistants
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