Hospitality Test

Description

As a hospitality professional, your role goes far beyond serving drinks, checking people in, and making beds. Your success is determined largely by the ability of other members of your team to work well together and to deliver an extraordinary guest experience. To do this, you need great teamwork, exceptional communication skills, strong time-management practices, and a host of other soft skills. The breadth of this skill set is so wide that careful recruitment and ongoing learning & development are critical success factors in the hospitality industry.

This test is designed to gauge your aptitude for real-life hospitality settings. The scenarios in the questions involve prioritizing requests from guests and colleagues.

Preview questions

Skills Measured

  • General hospitality mindset
  • Time management & problem-solving
  • Interacting with guests
  • Leadership & internal communication

Roles

  • Front Desk Staff
  • Guest Relations Professionals
  • Hotel Managers

The test is created by a subject-matter expert

Testlify’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test-takers with relevant experience in the subject. Our feedback mechanisms and unique algorithms allow our subject-matter experts to constantly improve their tests.

Frequently Asked Questions

Want to know more about Testlify test assessments? Here are answers to the most commonly asked questions about our tests.

These are ready-made tests, existing in our test library, created by subject matter experts. We have 200+ such skills tests covering various skills from programming skills to DevOps, including Aptitude and Personality testing.

You can go to the ‘Test Library’ tab and search for tests from the Job Role or Test Type drop-down menu.

Currently, we do not offer any sample tests. However, when you select a test, there would be a few practice questions before the start of the actual test, which would give you a fair idea of how the entire test would look.

Our tests typically take between 25-30 minutes to complete.

In case you need to test for a unique skill-set or specialized experience, you can add your own questions and customize the test to suit your requirements.

We’ve put a lot of effort into ensuring a conducive test environment. A stable internet connection, an internet browser with cookies and Java-Script enabled is all that is required!
However, for a smooth test-taking process, we recommend the following browsers:
– Google Chrome
– Internet Expl
– Mozilla Firefox

Yes, our tests are compatible with almost all modern mobile devices (including tablets) that have a webcam installed.

Yes, our tests are EEOC (Equal Employment Opportunity Commission) compliant and are whetted by subject matter experts, thus having high reliability (test consistency) and validity (accuracy of the test).

Yes! We integrate with popular recruiting tools such as Greenhouse, Lever, GoodTime, and many more.

We are GDPR compliant and take data security very seriously. You have complete ownership of your data. All your data is safe and secure, and we do not expose it to any third party.

Testimonial

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With Testlify, we were able to optimise our initial screening process by upwards of 75%. We saved a tremendous amount of time for our hiring team and managerial team. Before we were wasting a lot of time (and money) by talking with all candidates.

Guillaume Moubeche

Founder, Lemlist