If you want to communicate clearly with customers and colleagues, make sure that you have proficient English speakers on your team. They should be able to write well-constructed reports, presentations, and other material in English to help promote the company’s brand and ideas to others.
Proficient English speakers can express themselves fluently, spontaneously, and without much searching for words. They understand longer texts and recognize implicit meanings in both written and verbal communications. They use the language flexibly and effectively for academic, social, and professional purposes, producing detailed texts on complex subjects using organizational strategies, connectors, and cohesive devices.
- Grammar & vocabulary
- Forming complete sentences
- Reading comprehension
- Listening comprehension
- Customer Service Managers
- Customer Service Agents
- Customer Success Leads
- Customer Success Representatives
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