Explore Testlify’s Customer intelligence manager job description template. This comprehensive job description template outlines the key roles and responsibilities of an customer intelligence manager. It’s fully customizable and suitable for posting on various job boards. Utilize this tool to streamline your hiring process, attract top-tier talent, and build a stellar team.
Title: Customer Intelligence Manager
Location: [City, State]
Job Type: [Full-Time/Part-Time/Contract]
Customer intelligence manager job summary
We are seeking an experienced and data-driven Customer Intelligence Manager to join our team. The Customer Intelligence Manager will be responsible for gathering and analyzing customer data to inform business decisions and improve customer experiences. They will also be responsible for developing and implementing customer intelligence strategies, and collaborating with cross-functional teams to integrate customer insights into business processes.
Customer intelligence manager roles and responsibilities
- Gather and analyze customer data to inform business decisions and improve customer experiences
- Develop and implement customer intelligence strategies
- Collaborate with cross-functional teams to integrate customer insights into business processes
- Stay up-to-date on industry trends and best practices in customer intelligence
- Manage customer intelligence projects and budgets
- Prepare and present reports and insights to stakeholders
Customer intelligence manager job requirements and qualifications
- Bachelor’s degree in Marketing, Business, or a related field
- X+ years of experience in a customer intelligence or data analytics role
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Proficiency with data analysis software and tools, such as Excel and SQL
- Experience with customer relationship management (CRM) systems
[Company Name] is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.