Optimize Your Hiring Process & Reduce Staff Turnover
Screen, compare and select the best candidates with accurate, reliable insights for agile hiring.
Hiring the Right People isn’t Easy…
High Staff Turnover
Call centers have high staff turnover leading to a constant need to fill positions. Pressure to replace staff quickly can compromise your hiring decisions.
Overloaded Recruiters
Call center recruiters spend their time interviewing candidates all day, which is expensive and extremely time-consuming.
Difficulty Comparing Candidates
Vetting candidates is often compromised to fill open positions and relies on subjective resumes, which adversely affects hiring decisions.
Are you still hiring based on…
- Inflated resumes
- Exaggerated experience
- Subjective interviews
- Fancy qualifications
Talent assessments reveal candidate’s skills and aptitudes to help you predict workplace success.
A Better Way to Hire.
Testlify gives you the power to compete for the best talent, identify the right candidates, and scale your teams fast.
Vast Library of Tests
Choose from a vast array of high-demand skills and aptitude tests to gain deeper insights into candidates.
Easy to Create
- No technical expertise required.
- Select from predefined roles.
- Select additional tests as needed.
- Add custom questions.
- Send unlimited invitations.
Foster Diversity
Employer biases influence the perception of candidates and affect their decision-making.
Limit the impact of bias and prejudice to build a diverse and inclusive workforce.
Increase Retention
Gain insights to identify suitable candidates for every position and increase employee retention to build a successful organization.
Less guessing, Better Assessing!
Our talent assessments have predefined tests to help you assess call center candidates skills and aptitude, including:
Optimize your Workflow
Testlify integrates seamlessly with your ATS to simplify candidate management and assessments.
Frequently Asked Questions
How are talent assessments used in the hiring process?
Talent assessments are generally used to evaluate candidates as part of the pre-screening process. These assessments evaluate various skills relevant to a job role and can include any relevant tests. The feedback from these tests can then give organizations the necessary insights to compare and select the best talent for a role.
Are talent assessments reliable?
Our talent assessments are highly accurate and have been tested to ensure their results are consistent even when taken again. Our assessments can help reduce the complexity of testing candidates, minimizing the resources needed and providing powerful insights for organizations to make informed decisions.
Can talent assessments predict a candidate’s performance in the workplace?
Testing a candidate’s technical skills and aptitudes can help predict whether a candidate is capable of performing in a specific role. Our tests can evaluate numerous skills including general aptitudes, language, programming, software, or role-specific skills.
Why test a candidate’s language skills?
Testing an applicant’s skills and aptitudes will give you deeper insights into their actual ability and help your selection process. This will ultimately increase your recruitment team’s ability to compare candidates skills with real-time scoring and insights that go beyond what they see on resumes.
How do I customize tests?
Assessments can be customized by adding any additional skill test from our library of tests. These can be a combination of aptitude, language, programming, software, or role-specific skills.
What is the duration of a test?
Each test will evaluate one skill, and you may use several. Each is about 10 minutes in duration. And can be customized to test for more skills which will affect the total time of an assessment.
How do I schedule a demo?
You can schedule a demo by filling out the request for a demo and we will contact you to make arrangements. Click here to book a demo.
